Privacy Policy

Welcome to the Privacy Policy for Richah UK Ltd (“we,” “us,” or “our”). We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit RiCreate and interact with our services.

1. About This Policy

This policy explains how Richah UK Ltd collects and processes your personal data through your use of RiCreate, including any data you may provide through our contact form or when signing up for services.

Data Controller: Richah UK Ltd — team@richah.uk, Burnbank, Lamplugh, CA14 4TY

2. The Data We Collect

• Identity Data: First name, last name, username or similar identifier.
• Contact Data: Email address and telephone numbers.
• Technical Data: IP address, browser type, time zone, operating system and platform.
• Usage Data: Information about how you use our website and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us.

3. How We Collect Your Data

• Direct Interactions: You may give us your data by filling in our contact form or corresponding with us.
• Automated Technologies: As you interact with our website, we may automatically collect Technical Data using cookies and similar technologies.

4. How We Use Your Data

• To respond to enquiries received via our contact form.
• Performance of a contract where we need to provide agreed services.
• Where it is necessary for our legitimate interests.
• To comply with a legal or regulatory obligation.

5. Sharing Your Data

We may share your personal data with UK-based service providers, professional advisers, and parties involved in any business transfer. We require all third parties to respect the security of your data.

6. International Transfers

We are a UK-based company and our servers are located within the United Kingdom. We do not transfer your personal data outside of the UK.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

8. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for.

9. Your Legal Rights

Under UK data protection laws, you have the right to: request access to, correction of, or erasure of your personal data; object to or restrict processing; request transfer of your data; and withdraw consent at any time.

10. Cookies

Our website uses cookies to distinguish you from other users. You can set your browser to refuse all or some browser cookies.

11. Automated Decision-Making

If we implement automated decision-making or profiling that produces legal effects concerning you, we will provide you with information about the logic involved and the significance of such processing.

12. Complaints

You have the right to make a complaint to the Information Commissioner's Office (ICO) at www.ico.org.uk. We would appreciate the chance to deal with your concerns before you approach the ICO — please contact us first.

13. Changes to This Policy

We keep our privacy policy under regular review. Any changes will be posted on this page.

Questions? Contact us at theteam@richah.uk